Effective Date: May 25, 2026
Firefly Software, LLC develops and publishes mobile games for web and mobile devices. This Privacy Notice (the "Notice") describes how Firefly Software, LLC (the "Studio," "we," "us," or "our") collects, stores, uses, discloses, or otherwise processes personal information provided by users (the "User" or "you") when using our products or services. This Notice covers our products, such as our website (available at https://www.fireflycenters.com), Studio games, and Studio services, all of which are directly published or linked to this Notice (collectively, the "Services"). Additionally, this Notice describes the rights and choices you may have regarding your information.
Firefly Software, LLC (registered address: 21 Newgate Rd, Pittsburgh, PA 15202 US) is the "data controller" responsible for processing personal information in connection with our Services. This means we determine and are responsible for how we use your personal information. If you have any questions about this Notice or our collection and use of personal information, please contact us as set forth in the "Contact Us" section.
When you interact with or use our Services, we may collect your personal information. Sometimes we collect personal information automatically when you interact with our Services (for example, information about how you interact with our Services); other times we collect personal information directly from you when you use our Services (for example, information you provide when setting up an account or user profile). Occasionally, we may collect your personal information from other sources and third parties, including other players.
When you seek assistance from our customer support team, we collect and store the contact information you provide (typically your name and email address), information about your activity on the games or Services, and your username or ID number. We also store the communications you choose to share with us and the information contained therein.
We collect information you choose to provide about your interests and communication preferences, such as when you subscribe to newsletters or alerts.
We use the information collected through our Services for the purposes described in this Notice or for other purposes in connection with our Services. For example, we use your information for:
Service Delivery – To fulfill our contract with you and for our legitimate interests in providing you with high-quality services:
- Creating your Services account and allowing you to access our Services;
- Operating our Services;
- Improving our Services;
- Understanding you and your preferences to enhance your experience and enjoyment of our Services;
- Preventing fraud or potentially illegal activities, and enforcing our Terms of Use;
- Enabling you to communicate with other users; and
- For any other purpose for which you provide your personal information.
Marketing and Advertising – As a legitimate activity for the successful operation of our business.
We implement reasonable technical and organizational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, or damage.
However, no security system is absolutely secure, and we cannot guarantee the absolute security of your personal information. Any transmission of information is at your own risk.
We store data on servers located in the United States or in any other country where the Studio and its affiliates, subsidiaries, agents, contractors, or service providers have facilities. We retain your personal information for as long as necessary to provide the Services, unless we are required by law to delete it, or we accept your deletion request under applicable law. We also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In determining the retention period for your information, we consider various factors, including whether we need the information to continue providing you with services, resolve disputes, enforce our contractual agreements, prevent harm, promote security and integrity, or protect ourselves (including our rights, property, or products).
The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children through the Services, nor do we knowingly allow children to use our Services. If you believe we may have collected personal information from a child, please contact us at [email protected].
If you wish to exercise these rights or any other rights you may have under applicable law, please contact us at [email protected], or write to the address listed in the "Contact Us" section.